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1.8 Based on 21 reviews
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  • Customers like
    • Sucks 1
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    • False representation 4
    • Anything about this program sucks 4
    • System 3

KYHC: This agency appears to be a fraud, scam or just unwilling to help real borrowers in need. I initially qualified for the Principal Reduction program. Receiving KYHC assistance is vital and timely processing is vital for them to help people like myself. Timely processing is also vital because the banks work fast and borrowers are on their timeline as well. Most of the documents should have been asked for upfront, to avoid delaying the... Read more

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People, don't try this you're gonna end up wasting a lot of your time, paper and ink and frustration. This is actually "To keep your "JoB" California for those unproductive staff working there. 6 months ago, I lost my business my house was being forclosed, tried to ask help from this so-called KYHC (Kidding You Hey Come-on). I went through weeks of waiting and thousands of paper being faxed to those "ladies" ( watch out! for so many times they... Read more

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Keep Your Home California, is a joke, this office was made up to create jobs for certain people, not to help California residents in trouble, started the program last year, had to stop because I did not have my taxes done, this years I had all the paper work completed and now more paper work, they need my Bank Account statements for the prior year and stated and singled out May and June months to see where my Family and Friend where putting... Read more

Was this review helpful? 0 1

We missed ONE payment back in 2014 due to the sudden loss of a job. Went through with U.S. Bank to try to work with them to resolve it. They were useless, but recommended we contact Keep Your Home. At this point, it was already 3-4 months. Filled out paperwork, faxed it to them. Over the next YEAR, they kept asking for more papers, more letters of hardship, pay stubs, you name it. Some had to be notarized. Each time it was about 25 pages, so it... Read more

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Behind on my mortgage due to a flood and trying to repair units i make 59,000 a year I have a 4 unit build only 2 units rented out 1 for 1400 the other for 500 a month - KEEP YOUR HOME CALIFORNIA SAYS I DONT QUALIFY BECAUSE AFTER THEY DO THE MATH IM SET TO MAKE 103,000 this YEAR!! WTF!! SMH!! I THINK ITS A RIPOFF OR A SHAM OR THEY ONLY CHOOSE CERTAIN PEOPLE. YOU GOTTA BE ON FREAKN WELFARE TO QUALIFY AND GET ANY TYPE OF GOT *** HELP THESE DAYS!!!... Read more

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Don't wave your times, they trying to repeat asking and asking all information again and again several times . After you have submitted all documents requirement from them, they had send you a letter to confirm all your file completed and under review, but the person handle your case, keep holding for over 30 days and she( Garcia Julie the person working on our case), they will calling you and asking more update like pay stubs, Bank statements,... Read more

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I had the same situation, Dec 2015 a payment was due. I had filled out paperwork in Dec 2015 with a satillite office in Oxnard, CA. They sat on my paperwork way after Xmas. I called KYHC, they said to fax it to them. It was well over 75 pages. THEN, they needed MORE paperwork, tax papers, divorce papers, etc. I was on top of the situation, and made calls daily to KYHC. So, now into February 2016, it was finally approved. In all the while, my... Read more

Was this review helpful? 1 0

It took KYHC almost 3 months to complete my paperwork. I was on top of the situation, if there was any updates or paperwork, it was there the next day or less. Keep Your Home only PAID one month of my mortgage while it took them 3 months to do my paperwork. I'm almost getting kicked out of my house because they refuse to help me get caught up. They put me behind my house payment and they said they will only pay one month at time. Why am I in... Read more

Was this review helpful? 1 0

My husband recently died. I need a little time to get back on my feet, as I relied on his income as well as mine to pay our bills. Keep your Home California has wasted my money, time, and effort, not to mention compounding the stress in my life as I am trying to pick up the pieces and move on, which is not easy when you are of senior age. They denied my application stating that I do not make enough money to qualify. Of course I do not make... Read more

Was this review helpful? 1 3

I have been given the run around for six months with this program. The cs agent does not return your calls. The supervisor made an appointment with me and went home before the appointment time. They are more interested in disqualifying you rather than helping you. I was required to submit over 350 pages of documentation costing me big money only to be told no without a reason. This is a waste of taxpayer's money. Read more

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